The National Identification Authority (NIA) management is appealing to its striking staff to return to work in the national interest.
The staff, represented by the Public Services Workers’ Union (PSWU) of the Trades Union Congress (TUC), began an indefinite strike on June 24, 2025, over delayed payments of the Operational Support Allowance.
The strike stems from delayed payments of the Operational Support Allowance, the only allowance received by NIA staff to supplement their basic salaries. But management says it is working feverishly with key stakeholders to resolve all outstanding issues over unpaid allowances.
The appeal, contained in a press release issued by NIA management, acknowledged the concerns raised by the union and reaffirmed its commitment to ensuring staff receive their entitlements.
According to the release, NIA leadership met earlier in the day with the Chief Executive of the Fair Wages and Salaries Commission (FWSC), Dr George Smith-Graham, and his team to explore a resolution.
At the end of the meeting, the parties agreed that a definitive timeline and written commitment from the Ministry of Finance were essential to resume payment of the allowances.
“The Ministry of Finance must provide a definitive timeline and written commitment to the resumption of the Operational Support Allowance payments. However, continued delays could severely disrupt critical national services, especially identity verification systems tied to the Ghana Card.
Management appeals to members of the PSWU-NIA Division to consider the national interest and resume work while efforts are expedited to secure the necessary commitment from the Ministry of Finance,” portions of the release read.
While acknowledging the legitimacy of the staff’s demands, NIA management urged members of the union to reconsider their decision and resume work in the interest of national service continuity.